Refine Search
Any experience
Automotive
100000 GYD
Sat Jul 25, 2026
Full-time
Mon Dec 02, 2024
Job Summary
As a Mechanic Administrator at Yokohama Trading your primary responsibility is to ensure the efficient operation of the dealership's after-sale department. This involves coordinating service schedules, assisting mechanics with administrative duties, and handling the service workflow to maintain high customer satisfaction.
Job Description
- Schedule and organize customer appointments for vehicle servicing and repairs.
- Monitor progress on repairs and communicate timelines with customers.
- Perform regular stock checks and complete inventory requests.
- Greet customers and assist with service inquiries, ensuring a positive customer experience.
- Handle concerns/complaints, working to resolve them promptly and professionally.
- Support mechanics by preparing necessary documentation, including service orders and job sheets.
- Ensure all service activities comply with dealership standards and manufacturer guidlines.
- Monitor warranty claims and ensure adherence to warranty guidlines.