We are looking for customer-centric, charismatic, talented individuals who thrive in a collaborative and challenging environment.

Committed to delivering an effortless, efficient and personalized customer experience.

Create an exceptional customer experience through handling inbound customer service calls and internal call transfers for cross sale opportunities, which contributes to improved customer satisfaction and retention.

Do you have a passion for providing the best service to make people's lives better?

We are now offering a base salary of $120,000 to $150,000 for persons with Customer service experience. If you do not have experience in the customer service field, you can still apply for one of our offers of $85,000 per month.

We are looking for persons that has 4th form or higher education, a valid Guyanese ID card or passport and a valid birth certificate. Send us your resumes and we will give you a call. Or call/whatsapp us at +592 623-4959.

Our Qualfon Mission: 

Our mission is to be the Best and make each person’s life better.
Further your education and earn a college degree through our Qualfon University scholarship program 
FREE access to personal and professional support through the Qualfon care coaches 
Set work schedules 
Medical, dental benefits, vision, and maternal care for full-time employees 
Paid time off.

Compensation:

-New and improved pay structure with monthly bonus
-Shift differentials (morning and mid)
-Opportunities to earn more with our Employee Referral Bonus program
-Free Transportation for late shifts
-Career advancement opportunities in various fields Yearly merit increase  

Job Requirements:

What will you be doing: 
-Respond to customer inquiries via inbound and outbound calls 
-Processing payments, cancellations, resolving billing issues and inquiries.
-Handle customer inquiries in a consistently polite, professional, and efficient manner as measured by customer feedback scores 
-Follow scripting to promote recurring payments and self-service options 
-At ease with multi-tasking in several computer applications at once while holding a conversation with a customer 

What skills will you need: 

-1 -2 years of customer service experience, preferred but not required  
-Proven proficiency with data entry, computer applications, Windows environment, and accessing the internet and e-mail 
-Excellent verbal and written communication skills. 
-Self-motivated and able to work independently and adhere to assigned schedule with minimal assistance 

Hiring Immediately!