Key Responsibilities:
Prepare and serve a variety of coffee drinks, including espresso, cappuccino, lattes, and specialty beverages, following Java Coffee Bar’s recipes and quality standards.
Operate and maintain espresso machines, grinders, and other equipment.
Greet customers warmly and provide excellent service, including educating them on coffee options and menu items.
Handle customer inquiries, concerns, and complaints professionally.
Maintain cleanliness and organization of the coffee bar, following food safety and sanitation guidelines.
Assist in restocking inventory, monitoring supplies, and reporting shortages.
Process payments using the POS system and handle cash, credit/debit card transactions.
Work efficiently in a fast-paced environment and collaborate with team members to ensure smooth café operations.
Adhere to company policies, including hygiene and uniform standards.