Work From Home Call Center Agent – Legal Services Campaign
Job Summary
Please read the ad and if interested please do a voice. You must have heavy outbound sales experience:
interview at https://www.cayetalkers.com/apply
We are offering you a full-time work-from-home position on our Legal Services Campaign, where you will connect with individuals who have recently experienced a personal injury. These conversations are often sensitive, involving situations such as motor vehicle accidents, workplace injuries, or slip-and-fall incidents. You will be speaking with consumers in the United States from 9am - 4/pm Eastern Standard Time
Your role is to:
Handle inbound and outbound calls in a high-volume environment.
Speak with empathy, clarity, and professionalism to help callers understand their legal options.
Ask structured intake questions to determine whether a caller may have a valid claim.
Clearly explain the benefits of working with a law firm, including:
✅ Navigating complex insurance and liability laws
Job Description
To be considered, you must have:
3+ years of call center experience (inbound/outbound, preferably in sales, collections, or customer care).
A proven ability to handle sensitive conversations with professionalism and empathy.
Excellent English communication skills – clear, confident, and neutral accent.
Strong listening and questioning skills to uncover client needs.
Reliable work-from-home setup:
Dedicated, quiet workspace
Stable high-speed internet (25 Mbps download / 10 Mbps upload minimum)
Backup power or plan for load shedding (UPS/inverter preferred)
Headset with noise cancellation
Commitment of at least 35 hours per week with consistent availability.
Self-discipline, time management, and focus equivalent to an in-office role.
Professional demeanor and resilience in a high-volume calling environment.