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Date Posted

Hostess

TotalTec Inc. East Bank Demerara, Guyana
< 1 year
Hospitality/Travel/Tourism
0 GYD
Sun Nov 16, 2025
Full-time
Fri Oct 24, 2025
Job Summary
The Hostess plays a key role as the first point of contact for guests and is responsible for creating a warm, welcoming, and organized entrance experience. When working alone, the Hostess is expected to manage all front-of-house hosting duties independently, including guest reception, seating coordination, phone handling, and support tasks. This role requires a friendly and professional demeanor, strong multitasking abilities, and excellent organizational skills to ensure smooth restaurant operations and high guest satisfaction.
Job Description


  1. Guest Reception:
    Greet and welcome all guests promptly with warmth and professionalism.




  2. Seating Management:
    Seat guests efficiently based on the floor plan and server rotation to ensure balanced service.




  3. Reservation & Walk-in Handling:
    Manage reservation logs, confirm bookings, and accommodate walk-in guests.




  4. Phone Handling:
    Answer and manage incoming calls for reservations, takeout orders, and guest inquiries.




  5. Guest Waitlist:
    Maintain a clear and updated waitlist during peak periods with accurate wait time estimates.




  6. Dining Room Monitoring:
    Observe table turnover, cleanliness, and guest flow to ensure smooth operations.




  7. Menu Knowledge:
    Be well-informed about the menu, daily specials, and promotions to assist guests.




  8. Guest Satisfaction:
    Periodically check in with guests and support servers when needed.




  9. Cleaning & Setup:
    Keep the hostess stand clean, organize menus, and ensure the entrance area is tidy.




  10. Closing Tasks:
    Update reservation logs, clean the front area, and report any incidents to management.




  11. All other relevant duties assigned



Keyskills