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Clerical/ Office Support
000000 GYD
Mon Jun 21, 2027
Full-time
Wed Oct 29, 2025
Job Summary
Core responsibilities
Monitoring and surveillance: Observing customer and employee behavior through CCTV and physical patrols to detect suspicious activities.
Investigation: Conducting investigations into incidents of theft, fraud, and other security violations.
Apprehension: Apprehending individuals suspected of theft in compliance with company guidelines and legal protocols.
Documentation: Preparing detailed reports on all incidents, accidents, and investigations.
Training: Educating and training other employees on loss prevention techniques and company policies.
Additional duties
Emergency response: Responding to and managing security-related emergencies.
Law enforcement collaboration: Working with local police and other emergency services when needed.
Safety and compliance: Ensuring compliance with safety and security policies and procedures.
Customer service: Providing assistance to guests and staff in security-related matters.
Risk mitigation: Implementing measures to minimize overall security risks and shrinkage for the business.
Monitoring and surveillance: Observing customer and employee behavior through CCTV and physical patrols to detect suspicious activities.
Investigation: Conducting investigations into incidents of theft, fraud, and other security violations.
Apprehension: Apprehending individuals suspected of theft in compliance with company guidelines and legal protocols.
Documentation: Preparing detailed reports on all incidents, accidents, and investigations.
Training: Educating and training other employees on loss prevention techniques and company policies.
Additional duties
Emergency response: Responding to and managing security-related emergencies.
Law enforcement collaboration: Working with local police and other emergency services when needed.
Safety and compliance: Ensuring compliance with safety and security policies and procedures.
Customer service: Providing assistance to guests and staff in security-related matters.
Risk mitigation: Implementing measures to minimize overall security risks and shrinkage for the business.
Job Description
Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.