Job Summary
The Medical Billing Customer Service Representative is responsible for assisting patients and healthcare providers with billing inquiries, resolving account discrepancies, and ensuring accurate and timely processing of payments.
Job Description
The Medical Billing Customer Service Representative is responsible for assisting patients and healthcare providers with billing inquiries, resolving account discrepancies, and ensuring accurate and timely processing of payments. This role requires excellent communication skills, attention to detail, and a strong understanding of medical billing procedures, insurance claims, and industry regulations. The representative will work closely with insurance companies, patients, and internal billing teams to facilitate smooth revenue cycle management and deliver exceptional customer service.
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