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Always provide exceptional customer service, process transactions promptly and accurately, follow up as required, and cross-sell products and services according to the client’s standards, policies, and guidelines to exceed customer expectations.

NATURE AND SCOPE OF JOB
Under general supervision, provide excellent service to the organization’s customers by staying on top of compliance standards and regulations and keeping carriers up to date and compliant through daily data validation, quality control, addressing and resolving inquiries, and problem-solving to reach the best possible outcome, keeping both customer satisfaction and organization in mind.

We are currently looking full time phone professionals who are experienced with taking inbound calls or making outbound calls, or willing to train the right people for the job. Training is provided, anyone who is good on the phones, can speak clearly, a fast learner, knows their way around the computer can succeed.

We are currently looking for people with experience on the phones both inbound and or outbound calling, as well as people who feel they would be willing to learn . Training is provided, anyone who is good on the phones, can speak clearly, a fast learner, knows their way around the computer can succeed.