Duties and Responsibilities:
• Perform a variety of professional, technical and analytical duties in the operation of enterprise, client/server and desktop computer systems and networks.
• Analyzes, detects, identifies and corrects technical problems and deficiencies.
• Configures and installs computer hardware and software.
• Manages inventory control of IT equipment and supplies.
• Upgrades hardware and software components.
• Maintains IT hardware asset and software tracking.
• Monitors and collects data on system performance.
• Position will receive direction and support.

Requirements: 

• CompTIA A+ & Network+


• Google IT Support Professional Certificate


• 1 to 3 years’ experience providing IT support


• Excellent oral and written communication skills


• Strong computer and problem solving skills


• Has initiative and motivation and the ability to coordinate and finish tasks


• Good team player, promotes inclusion and can work with diverse teams


• Customer Service Oriented


• Good organizational skills, Specific


• Good knowledge of information and technology systems, applications and equipment


• Good understanding of Information Technology processes and best practices


• Good understanding and appreciation for safety, security and controls


• Inventory/Supply chain management experience


• Computing infrastructure experience and understanding


• Desktop, LAN/WAN Troubleshooting