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Secretary/ receptionist
120000 GYD
Mon Feb 02, 2026
Full-time
Fri Jan 02, 2026
Job Summary
We are seeking a reliable, customer-focused Front Desk Receptionist to join our team at a guesthouse. The ideal candidate will play a key role in delivering an exceptional guest experience from check-in to check-out, while supporting the smooth daily operation of the property. This role involves working in rotating shifts (including nights) and offers a weekly day off.
Job Description
- Greet and check in guests in a friendly and professional manner.
- Handle guest check-outs, issue invoices, and process payments.
- Manage phone and email inquiries; provide accurate information about bookings, rates, and availability.
- Maintain room and apartment bookings using our reservation system.
- Monitor room attendants to ensure cleanliness and readiness of units.
- Conduct routine checks of rooms and apartments for cleanliness and inventory.
- Keep track of housekeeping supplies and amenities; notify management when reordering is needed.
- Respond to guest complaints and escalate issues when necessary.
- Maintain logs and records related to bookings, maintenance issues, guest requests, and inventory.
- Ensure the reception area is tidy and presentable at all times.