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We are seeking a dependable IT Services Support Specialist to join our Linden office and provide Level 1 on-site support. The role involves assisting users with desktops, laptops, peripherals, and basic applications, as well as troubleshooting hardware, connectivity, and VPN issues. The specialist will also support video conferencing tools, manage basic account tasks (such as password resets), and occasionally assist with scheduled weekend backups. This position requires strong customer service skills, problem-solving abilities, and reliability to ensure smooth day-to-day IT operations within the workplace.